Robotic Trio Enhances Patient Care at Changi General Hospital

Changi General Hospital's 'robot trio' complements nursing care

Changi General Hospital has deployed a trio of autonomous mobile robots in and around the emergency department to complement nursing care.

The robots, named EDi, MEDi, and BLANKi, provide wayfinding services, medication delivery, and blanket distribution respectively.

These robots increase efficiency and productivity while enhancing patient and visitor experiences.

The hospital plans to deploy the robots in other areas on the campus and expand their functionalities.

This deployment is part of CGH's efforts to optimize resources and enhance patient experience, in line with their goal of being a 'smart' hospital.

How They Work

Changi General Hospital has deployed a trio of autonomous mobile robots in and around the emergency department.

EDi is a wayfinding robot that ushers visitors to their intended destinations and can communicate in four languages.

MEDi is a medication delivery robot that can transport up to four baskets of medication in four separate compartments.

BLANKi is a roaming robot that provides patients and visitors with self-pick-up blankets.

Why It Matters

The robots streamline processes, enhance experiences, and allow the hospital to focus on delivering trusted care to patients.

They increase efficiency and productivity by taking on heavy medication loads and providing wayfinding services.

The trial deployment will be completed next month, and the hospital plans to expand the robots' functionalities.

CGH is committed to optimizing resources and enhancing patient experience as a 'smart' hospital.

The Larger Trend

CGH has been looking for ways to optimize resources and enhance patient experience.

The hospital is working on a remote patient monitoring system and has recently installed smart vending machines for pharmacy-only medicines.

These initiatives aim to save time, improve efficiency, and provide convenient access to healthcare services.

CGH is committed to adopting innovative solutions to improve healthcare delivery.

On The Record

CGH ED assistant director Choong Pei Wah stated that the trial deployment of the robots complements nursing care in an innovative and interactive way.

CGH is continuously looking for ways to improve efficiency and optimize resources as one of the busiest emergency departments in Singapore.

The hospital's use of robots aligns with their goal of being a 'smart' hospital that focuses on delivering trusted care.

References

Adam Ang. (July 18, 2023). Changi General Hospital's 'robot trio' complements nursing care. www.healthcareitnews.com.

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